Frequently Asked Questions

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What is the difference between primary slot and secondary slot for PS4 games?

Primary: You use the account provided only to download the game, then you play with your usual username, and you do not need an internet connection to play.
Secondary: You use the provided account to play, and you need to be connected to the internet, even if you want to play an offline game.

Do the games purchased have a warranty?

Yes, they have a warranty, which covers any problem caused by the product, but it does not cover if the product is misused, or if the download instructions were not followed.

Can games purchased at NEWPLAY be played online?

Yes, you can play online, since the games are 100% original, downloaded from the Sony store.

Is there a risk of banning, console lockout, or game loss?

No, there is no risk, since as we mentioned before, the games are 100% original purchased from the official Sony Playstation store.

Can I download several games at the same time?

If you can

Can the games be updated to their most recent version?

If possible.
 
What payment methods can I use to make my purchase?
We have the following payment methods:
             

What is the shipping cost?

It's free, since we send your game by email or WhatsApp, however you prefer!

How are shipments made?

By email or whatsapp.

How long does it take for the order to arrive?

 The game will be arriving to you within 30 minutes from the purchase